Premium Organic Food Delivered Fresh

×

Terms and Conditions

1. Service Agreement

By using PurelyFood.live services, you agree to these terms and conditions. Our organic food delivery service is provided subject to your acceptance of all terms, conditions, policies, and notices stated here.

2. Service Description

PurelyFood.live provides organic food delivery services including fresh produce, meal kits, and ready-to-eat meals. All products are sourced from certified organic suppliers and delivered according to our delivery schedule.

3. Pricing and Payment

All prices are subject to change without notice. Payment is due at the time of order. We accept major credit cards and digital payment methods. Subscription services are billed according to your selected plan.

4. Delivery Terms

Delivery times are estimates and may vary due to weather, traffic, or other circumstances beyond our control. We will make reasonable efforts to deliver within the specified timeframe.

5. Cancellation Policy

Orders may be cancelled up to 24 hours before scheduled delivery. Subscription services may be cancelled at any time with notice. Refunds are provided according to our refund policy.

6. Quality Guarantee

We guarantee the quality and freshness of our organic products. If you are not satisfied with any item, please contact us within 24 hours of delivery for a replacement or refund.

×

Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This includes your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Contact us to exercise these rights.

×

Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

We use cookies to improve your browsing experience, analyze website traffic, personalize content, and remember your preferences. We also use cookies for security purposes and to provide customer support.

Types of Cookies We Use

Essential Cookies: These are necessary for the website to function properly.

Analytics Cookies: These help us understand how visitors interact with our website.

Marketing Cookies: These are used to deliver relevant advertisements and track advertising effectiveness.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

×

DMCA Policy

Digital Millennium Copyright Act Notice

PurelyFood.live respects the intellectual property rights of others and expects users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative

• Identification of the copyrighted work claimed to have been infringed

• Identification of the material that is claimed to be infringing

• Your contact information including address, telephone number, and email

• A statement of good faith belief that the use is not authorized

• A statement of accuracy and authority to act on behalf of the copyright owner

Designated Agent

DMCA notices should be sent to: [email protected]

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same requirements as outlined in the DMCA.

×

GDPR Compliance

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

Right to Access: You can request copies of your personal data.

Right to Rectification: You can request correction of inaccurate or incomplete data.

Right to Erasure: You can request deletion of your personal data under certain conditions.

Right to Restrict Processing: You can request limitation of processing your personal data.

Right to Data Portability: You can request transfer of your data to another organization.

Right to Object: You can object to processing of your personal data under certain conditions.

Legal Basis for Processing

We process your personal data based on:

• Consent you have given for specific purposes

• Performance of a contract with you

• Compliance with legal obligations

• Protection of vital interests

• Legitimate interests pursued by us or a third party

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.

Contact Our Data Protection Officer

For any GDPR-related inquiries, contact our Data Protection Officer at: [email protected]